What is Customer Satisfaction?
Why does it matter?
ABOUT THIS DRIVER
In simple terms, financial performance is a subjective way of measuring how effectively a business utilises the assets from its primary area of business operations and generates revenue. Investors and analysts use financial performance to compare similar types of businesses within the same industry and across business sectors in aggregate.
WHY CUSTOMER SATISFACTION MATTERS
Unlike the black and white objectivity provided by your balance sheet and profit and loss statement, financial performance permits interested parties to consider financial information at a far more subjective level.
That can be incredibly important for businesses with assets that are difficult to value, such as intangibles like intellectual property.
The day may come when you wish to exit your business. The question then arises; how much is your business worth? Understanding your financial performance is a key advantage when valuing or selling your business.
8 Drivers of Business Value
A MESSAGE FROM SEAN FRADLEY
Are you too busy making a living to make a fortune? Perhaps you’re earning good money, but want to grow your business to the next level and enjoy the fruits of your labour. Maybe you’re planning to exit your business but can’t work out how to prepare it for sale. You might have children who want to take over your business, but you are concerned about how you’ll fund your retirement if you can’t extract your capital. Watch this short video and let me explain how I’ve helped more than 1,000 business owners, just like you, solve these and similar problems.
Frequently Asked Questions
Why Work with SmarterBiz?
It’s simple. We have a proven system that helps business owners to identify, improve and ultimately release the value that’s locked up in their businesses. Our system provides a no-nonsense, proven roadmap to release you from the tedium of making a living, allowing you the time to focus on maximising the value of your business.
Where did the 8 drivers originate?
The 8 Drivers of Value were developed by American entrepreneur, John Warrillow. John is the author of Built to Sell: Creating a Business That Can Thrive Without You, The Automatic Customer: Creating a Subscription Business in Any Industry and The Art Of Selling Your Business. John founded The Value Builder System™ in 2015, which now boasts over 40,000 satisfied users globally.
What can I expect from working with smarterbiz?
What you can expect is a predictable set of outcomes. The 8 Drivers of Business Value are very much about putting predictability into your business. You can expect to be guided through a proven process that produces the exact kind of predictability that makes good businesses great, frees their owners from the daily grind of “doing it” and releases the hidden value of owning a truly predictable business.
How much do I need to invest in this?
The major investment will be your time. This process will not work without your input. Your monetary investment will depend upon if you are working in a self-directed manner, we are doing things for you, or we are doing things with you. It’s up to you to set the pace and the budget.